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>> PoliciesPAYMENT OPTIONS INTERNATIONAL SHIPPING Orders over $250.00 will need to scan and email the following verification: 1. driver's license or passport 2. signature Canada, Australia, England, France, Germany, Holland, Sweden, Norway, Poland, Finland, Austria, Japan, Luxembourg, Switzerland, Ireland, Scotland, Belgium, New Zealand
Your purchase is 100 % Satisfaction Guaranteed. The vast majority of our customers love our jewelry and rarely does anyone ever return what they have bought. When this happens it is usually due to size rather as opposed to quality. We try our best to capture the essence of each piece in our pictures; however, you will find the quality and beauty so much better in person. In that rare instance that someone needs to return something we ask that it is returned within 15 days of receipt and in original condition. You will receive a 100 % refund of the price of the item. Items returned and received after day 30 will incur a 5% restock fee. Want to exchange? Sure. No extra shipping cost for exchanges for items same amount or more! Christmas gifts ordered in November and December can be exchanged or returned through January 10th. FREE GIFT WRAPPING AND GIFT BOXES We gift wrap free of charge for you. Please put "Gift Wrap" and your message you would like sent with the gift in Comment Box on Order Form. If you are sending an item as a gift and do not want an invoice included please inform us of this in the comment field and we will send the invoice separately to the billing address. Gift boxes are included with almost all items except silver collars and extra large non-jewelry items. LAYAWAY PLAN Yes, we do layaways. We like to have 1/3 down payment at the time of purchase and paid in three months. If the you are purchasing a larger item and would like to extend payments out to 4-5 months please let us know. We are quite flexible. You may call in your layaway order or email us that you are sending in payment and we will remove this item so that it does not sell in the meantime. You may also click the Paypal option and it will automatically remove the item and put in the comment field that you will be calling in payment or mailing in payment. Any questions, just email! CATALOGS Our website is our online catalog. Since most of our jewelry is one-of-a-kind and ever changing. We Do Not have a printed catalog. RING SIZING Ring sizing is usually $18.00. If the charge for sizing comes out less than quoted we will refund the difference back to you. Some rings we can size up 1/2 to a full size, depending on the ring, using a jeweler's ring roller free of charge. Note that some rings due to how they are made cannot be sized. CLIP ON EARRINGS All earrings are pieced unless otherwise noted in the description. We
can convert easily any silver earring on a french wire or ball post to a
clip-on earring. The cost of the sterling silver converter is $3.00. If
the earring is a post earring that you wish to convert, please e-mail us
on the possibility of converting it to a clip-on earring. This will
depend on the post earring and how it was made. Read This? We have an excess show inventory of southwest design t-shirts in stock. If you would like a free t-shirt and ordered over $100 on your order put in comment field Free T-Shirt. 2/29 - only x-large white indian and horse tees left. In Peace and Hope, Claudia Secure Shopping Site
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