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>> Our GuaranteeWe give a Certificate of Authenticity with every Zuni Fetish and each piece of American Indian jewelry that you purchase from us. Your purchase of a Native American jewelry is 100% Satisfaction Guaranteed. The vast majority of our customers love our jewelry and rarely does anyone ever return what they have bought. When this happens it is usually due to size rather as opposed to quality. We try our best to capture the essence of each piece in our pictures; however, you will find the quality and beauty so much better in person. In that rare instance that someone needs to return something we ask that it is returned within 10 days of receipt and in original condition. You will receive a 100% refund of the price of the item. Christmas gifts ordered in November and December can be exchanged or returned through January 10th. Questions- "I ordered a turquoise pendant a couple of weeks ago. Now you have just added another one to your site that I like even better. Can I exchange it? It is still in mint condition." Yes, you may if the item is still in an unworn and undamaged condition. Please email us with your request and we will remove the other item from the website for you in the meantime until we receive the other. "I just received a gift purchased from your website and I have found something else on your website I would rather have. Can I exchange it even though it was purchased a month ago? It is still in mint condition." Yes, you may. Please email us with the item you would like to exchange for and we will remove it from the website for you while we make the exchange. "I see several pieces of turquoise jewelry that I like and I can't make up my mind. I would like to see them in person and try them on. Is it possible to order them, pick out the ones I like and return the other?" Yes, in most cases we will do this. Please email us ahead of time on the items. |
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